Returns & Refunds

I understand that things don't always work out as planned and therefore I offer returns or exchanges within 7 days of receiving your order if you are not completely satisfied with your item/s.

Please note that this is not applicable to TENS machine hires if they have already been dispatched to you. I am also unable to accept change of mind returns.

If you would like to return or exchange an item please email hello@sineadanne.com.au within 5 days of receiving of receiving your order and post it to me within 7 days.

To be eligible for a return, your item must be in the same condition that you received it, unused, with tags, and in its original packaging.

Return shipment costs are the responsibility of the Customer.

I am unable to issue a refund without actual receipt of the item(s) or proof of received return delivery, therefore please allow 1 week from when we receive your return for it to be processed.

I will notify you when your return or exchange has been processed.